1. What is a Privacy Policy?

  Our Privacy Policy is a set of internal guidelines that demonstrates MARINO's commitment to the importance, responsibility, and dedication in handling our users' personal data. Our goal is to ensure seriousness, credibility, security, and transparency throughout the processing of this information. 

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  2. What are personal data?

  According to the General Data Protection Law, personal data refers to any information related to an identified or identifiable natural person. This includes, but is not limited to, name, Tax ID/Social Security Number, address, phone number, email, and your computer’s IP address. 

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  3. What is data processing?

  Data processing encompasses any operation performed with our users' personal data, such as collection, storage, use, sharing, and deletion of this information. 

 

  4. Does MARINO collect and process user data?

  Yes, MARINO collects and processes users' personal data from its online store to meet legitimate needs and purposes, always with the prior and voluntary consent of each user. We will never use your personal data for unlawful purposes or different from those you have consented to. 

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  5. What personal data does MARINO collect?

  We collect only the minimum necessary data from users to carry out our business activities: 

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• Name;

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• Tax ID/Social Security Number;

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• Address;

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• Phone number;

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• Email.

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  6. How do we collect your data?

  User data is collected and processed with prior consent. When you access our site, you will see a "Cookie Policy Acceptance" box where you can choose to accept or reject cookies. These cookies are small files that record information about your browsing, helping us improve your experience on our site and offer advertising based on your preferences. Additionally, when you make a purchase, we collect the necessary data to process the transaction securely, such as name, address, and payment details, which are managed by our partners like PayPal. 

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  7. What are cookies and how do we use them?

  Cookies are small data files stored on your device when you visit our site. They help us understand better how you interact with our services and personalize your experience. You can choose to accept or reject cookies, and you can deactivate them or withdraw your consent at any time. 

 

  8. For what purposes does MARINO collect and process user data?

 

• The personal data collected by MARINO is used to: 

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• Execute the purchase and sale contract of products 

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• Issue invoices 

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• Generate shipping labels for goods 

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• Send institutional advertising and offers, if you have given your consent 

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• Store information for legal compliance and security purposes 

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  9. Who processes user data?

  User personal data is processed by MARINO's internal team and partners such as Wix Platform, PayPal, and DHL, who assist in managing payments and deliveries. 

 

  10. Does MARINO have direct access to bank and card details?

  No, MARINO does not have direct access to users' bank and card details. These data are processed exclusively by PayPal during payment. 

 

   11. With whom do we share the data?

  We share your data with partners such as Wix Platform, PayPal, and DHL, as well as with accounting firms and tax authorities as required by law. 

 

  12. How do we store personal data?

  Data collected by MARINO is stored on secure servers of the Wix Platform, which implements protection measures and complies with international security standards. 

 

  13. How do we protect user data?

  The security of your data is a priority for MARINO. We use the secure IT infrastructure of Wix Platform, complemented by internal measures such as firewalls, antivirus, and confidentiality policies for employees and partners. 

 

  14. For how long do we store data?

  Personal data will be stored by MARINO for the time necessary to fulfill the purposes for which it was collected or as required by law. After this period, the data will be securely deleted. 

 

  15. How do we delete user data and information?

  After the retention period ends or upon user request, MARINO will delete personal data and instruct Wix Platform to proceed with the removal of the data stored on its servers. 

 

  16. Change of purpose in data processing If there is a change in the purpose for which the data was collected, MARINO will inform users in advance, requesting new consent for the new purpose. Users can choose to consent or not. 

 

  17. Consent and revocation

  You have the right to refuse or revoke your consent for the processing of your data at any time. If consent is revoked, we will inform you of any potential limitations on the services provided. 

 

  18. Access and correction of data

  Users may, at any time, access their personal data, request correction of incomplete, inaccurate, or outdated information by contacting MARINO through the User Service Channel. 

 

  19. Revocation of consent and data deletion

  You can revoke your consent for the processing of your personal data and request its deletion at any time. However, in some cases, MARINO may be required to retain data to comply with legal obligations. 

 

  20. Users under 18 years old

  If you are under 18 years old, we will need written authorization from your parents or guardians to collect and process your data. 

 

  21. Beware of fraud

  MARINO will never request financial information by phone, email, SMS, or WhatsApp. Be cautious of any attempts to contact you requesting such data. 

 

  22. User Service Channel

  To exercise your privacy rights or for more information about our Privacy Policy, please contact our Data Protection Officer: 

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Name: Eduardo de Farias Goulart 

Phone: (61) 99166-9003 

Email: financeiro@usemarino.com 

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Thank you for your trust in our brand. The MARINO team is available to answer any questions and ensure the protection of your data.